ATM machine kept on rolling and finally 'Transaction Cancelled' came on the screen. Sometimes they say it will take 9 more days, 11 more days. Its very frustrating, I am in urgent need of money in this new Country. I haven't used the card since and I have forgotten the pin and User ID.
The contact details that I had provided were of my previous Vodafone no. So the message the site sends as I am not even getting my security question right is going to my previous no. I need my money ASAP. Please do not reply back to this e-mail. For any queries or clarifications E-mail us by visiting www. Finally II'm planing to raise a cyber crime complain on this ATM Withdrawal failed but amount debited Hi. The ATM couldn't withdraw cash however, the amount was debited from my account.
I am now stuck here with no money and I need urgent help. Hotel deposit return I had paid my hotel deposit from my forex card and the hotel processed my refund back in the forex card number. Would I get it back? And if not what can I do now. And if yes how long would it take? I could get the cash and the amount is deducted from my account, How can I proceed further? The ATM showed it couldn't dispense money,and there was an error. I tried to withdraw money once more and now it said that I dont have sufficient balance I went back and found that my balance was deducted but I got no cash.
My account had been deducted by dollars. I still have the receipts showing the error of the atm machine. I dont have much money on me I kindly request you to look into this matter urgently. I am attaching both my receipts from my first and my second transaction. I am using a HDFC forex card for the transactions here.
Please take necessary action to credit my money back. Not able to do online transaction Hi, I am not able to do onlone transaction with prepaid corporate forex card.
Every time it comes transaction declined from issuer. Look into this issue ASAP. Please reply to tamal. This is a worst service I've never faced with any other bankers. Terrible service I have a forex card a have lost my pin number. Hence I sent the department an email. No action and no reply. I called the contact centre and associate did not know anything about it. She kept placing me on hold after every half a minute with even informing me and after placing me on a long hold she disconnected the phone.
Very disappointing and frustrating. I still don't have a solution to my query. There were two debits in two different shops. Yet they could not resolve even though it is more than 6 weeks.
The card holder is Saral Prathap Srinivasan. I am chasing HDFC forex customer service to revert back the amount since 1 month. Still not getting anything.
I desperately need your very urgent help. I tried 4 transactions with different amount but all were failed.
I kindly request you to look into this matter urgently. I tried withdrawing euros from the HDFC forex card and the machine didn't dispense the money. But the money has been deducted from my account. I have called them more than 10 times after that and they kept saying we will put that money back in your account after 10 days, 1 week and finally I wasted 2 months waiting for them to reply.
Till now no communication from their side. The worst part is they put you on hold for 20 minutes when you call them and you end up spending 3 to 4 euros every time you call them. I am clueless about what has to be done and how I can get my money back. I recommend never to go with such bizarre service. Unable to chaange forex password Hi, I forgot my Forex multicurrency card internet password. I tried to regenerating the password through online but it is not generating and also it is not throughing any error and it is just refreshing the page.
Please help me on this ASAP. Cant Log in to my Forex account Hi, I am unable to log into my account. I am in USA right now and need to use my card urgently. All my transactions are being denied when i know i have balance in my forex account. The money was deducted from my card account but the vendor reported non-receipt due to refusal by the bank.
I talked to my abranch in India and was told to wait for a day and the transaction will be reversed and money will be back in my account. I waited but nothing happened. Since I was to return to India shortly thereafter, I completed the payment using a relative's card. After return to India I had bee continuously taking up the matter.
There has been a chain of e-mails, lot of assurance by the bank but nothing happened. Ultimately my branch told me that the dept concerned has replied that the transaction has been completed and money paid to vendor. When I demanded proof, the Bank Manager showed me the mail and to my utter surprise it was a transaction by some Korean for some other vendor.
The Branch Manager refused to hand over the copy of. However, my online account showed a debit of USD I called up Bank of America ATM and they restarted the ATM basis the location we provided but asked me to speak to the bank and registered the complaint. I called up HDFC bank customer care and registered a complaint.
There has been no reversal of the amount. Can't Log-in to my Forex account online I can't seem to log in to my Forex account online. I have not forgotten my user name or password. Every time I try to log in it just won't respond to go to my account page.
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